Professionalism:The necessity of every phase of Life

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Professionalism-in-relationship

Introduction
Professionalism is showing utmost civility at workplace- be it in relationships or in tasks. There are many advantages of behaving professionally in a workplace. It helps you create a lasting impact on people you communicate with everyday besides adding on to the organisation’s productivity. Like we established in the previous chapter, it is very important to maintain a healthy environment in the workplace. Being professional has a direct impact on your happiness and consequently success. Therefore, friend, nurture this trait in you and watch it grow right before your eyes.

Consequences Of Incivility

Discourtesy at work can move the strongest of foundations.

A study conducted a few years ago by the University of North Caroline, on 775 people who had been a victim of incivility, revealed shocking results:

  • The victims lost about 28% of work time trying to avoid the perpetrator.
  • About 53% victims lost time worrying about the issue
  • 22% could not put in the same effort in their work like they used to
  • 12% could not continue with the organisation and put their papers in

What do you think it does to the productivity and growth of the organisation? Efficiency witnesses a clear dip. People who are qualified and efficient quickly find a way to get another job and leave the organisation because of incivility. Recruiting new employees is not only expensive and tedious, it also means that they will need to be trained and settled. Potential candidates have started monitoring the attrition rate in the organisations they intend to join. Imagine what incivility can do to mar the reputation of the company.

Coming back to the study, the conclusion was:

  • The trouble maker was a high status employee
  • The instigator most likely did his job well enough to evade strict action

What are the factors that lead to incivility or encourage such behaviour?

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What do you think can be the consequences of incivility or discourtesy at workplace?

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What can you do to stop or discourage such behaviour at your workplace?

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Let’s see some of the things that YOU can do in order to alter people’s attitudes at workplace.

Developing A Positive Attitude

Change begins with ME!

If we do not have a positive attitude to life and in our workplace, it will be very difficult to adjust in the workplace. Problems are noticed because of negative attitude and solved because of positive attitude. Changing your outlook governs whether you make a mountain out of a molehill or a molehill out of a mountain.

The choice, my friend, is yours!

Negative attitude is a known barrier to success, break this barrier and success will follow you.

Be ready to face your problems head on. When that is your attitude, etiquette becomes a simple solvable peripheral issue. When we change our intent, our content will automatically change.

Taking Initiative

Be the first to see it first!

If you want people around you to change, then you need to take the beacon in your hand. If you feel someone is behaving not-so-appropriate, do something about it. Here are a few ways in which you can deal with incivility at workplace.

  • Think out of the box: Think how you can turn the situation around. How the instigator can be countered with consistently good behaviour.
  • Prepare yourself well: Prepare to convince others to join hands with you in displaying good behaviour. Preparation is often the key to success in any endeavour. Be ready with facts and figures and inspire people toward professionalism.
  • Find opportunity in adversity: If someone is not behaving appropriately, try to find out the reason behind it. If he was alright and has suddenly become an instigator, there must be a reason. If he was always like that, then how could you channelize his behaviour differently?
  • Develop the intent: If we want to change the circumstances without wanting to change ourselves, situations will remain the same. Try to alter the instigator’s attitude rather than his behaviour. If there is no humility in a person, asking him to bow his head will never work.
  • Faith and Patience: These two virtues when practiced together can do wonders in your life as well as in the life of others. Have faith in people and be patient with them. If you can see the good side in people, they usually start behaving according to the way you see them.

Professionalism- What You Must Avoid

There are a few behaviours that are a strict no in a workplace. The best way to maintain professionalism at workplace is to take care of the few don’ts mentioned below:

  • Don’t blame others for what is your responsibility: It is highly unprofessional to pass on the buck for something that you were responsible for. It only shows your incompetence in the tasks and people lose faith in you.
  • Don’t find other people’s mistakes all the time: Nobody is born perfect and as I already mentioned “patience is a virtue”. It is not a good idea to nitpick. Rather one should focus on trying to improve oneself.
  • Don’t involve yourself in office gossip: Poking you nose in other people’s private affairs is only going to eventually get you into trouble and nothing else.
  • Don’t blind-side an ally- Talk to a person if you have a problem with him or her but back-stabbing or back-biting is not a quality of a professional.
  • Don’t delegate to avoid working- It is good to delegate tasks for proper management. But your reasons should be good enough. Never delegate tasks to avoid working yourself.
  • “Blame” yourself and say that it is because of your busy schedule that you cannot listen to the “interesting” stories of the blamer.

The Faultfinder

What would you do if a person is constantly finding fault in your work?

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The Rumour Spreader

How would you deal with a person who is gossiping or spreading rumours about someone?

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  • Immediately change the topic of discussion and start talking about something neutral.

The Infamous Back Stabber

What would you do if you came to know that a colleague you trust is a back stabber?

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  • Confront the person, after confirming it with at least a few other sources, without losing control.

The “Not-required” Delegator

What will you do to stop a person who delegates each one of his tasks to you due to his laziness?

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  • Politely say no and explain that you have many things to do already.

Professionalism is not about your job. It reflects upon your personality and how you do that job. It is important that we remain professional at all times. We are not machines, we are human s and we will indulge in activities that a normal human being does, but we also need to know the limits, the boundaries and the limitations of letting ourselves lose in the workplace.

To keep yourself motivated like our Facebook Page Daily Motivation by Dr. Vivek Bindra and subscribe to our YouTube Channel for more Inspirational videos.

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